Android
Install support
APK checks, temporary permission, updates and installation errors.
AccountLogin and OTP
Connection, OTP delivery, recovery and app troubleshooting.
CampaignOffer questions
Eligibility, timing, displayed rewards and promotional terms.
GamesLobby information
Categories, rules, game discovery and mobile performance.
Verified contact details coming soon
The official public support address and response hours will be published here before launch. Until then, use the self-service guides and bookmark this page.
Never send: passwords, OTPs, recovery codes, full payment credentials or identity documents through an unverified contact route.
Prepare a useful support request
- Your Android version and phone model.
- The Rokda7 version shown in the app.
- The exact error text and time it occurred.
- Whether the issue happens on Wi-Fi, mobile data or both.
- A screenshot with personal information covered.